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| Home : Focus Shifts from Technology to Customer Engagement in APAC Contact Center Applications Market, finds Frost & Sullivan |
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Nov 13
2014 |
Focus Shifts from Technology to Customer Engagement in APAC Contact Center Applications Market, finds Frost & Sullivan |
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SINGAPORE, Nov. 13, 2014 /PRNewswire/ -- To meet the rising customer demand from both domestic and offshore markets, growth in contact center agent seats has been a positive influence on investments in contact center applications in the Asia-Pacific market. However, global economic... |
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| Source:http://www.prnewswire.com/news-releases/focus-shifts-from-technology-to-customer-engagement-in-apac-contact-center-applications-market-finds-frost--sullivan-282526801.html |
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