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| Home : Frost & Sullivan: Changing Communications Landscape Aids Adoption of Social Media in Customer Care in the Asia Pacific |
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Oct 04
2012 |
Frost & Sullivan: Changing Communications Landscape Aids Adoption of Social Media in Customer Care in the Asia Pacific |
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SINGAPORE, Oct. 4, 2012 /PRNewswire/ -- As enterprises increasingly employ the social media to communicate with clients and potential customers, contact centers too are making an effort to harness this channel for customer engagement. Social media in customer care in the Asia Pacific has... |
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| Source:http://www.prnewswire.com/news-releases/frost--sullivan-changing-communications-landscape-aids-adoption-of-social-media-in-customer-care-in-the-asia-pacific-172605821.html |
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