Stonefield Software is pleased to that Keystroke Quality Computing: effective March 15, 2018, Keystroke is the exclusive worldwide distributor of our Act! reporting solution. "Stonefield Query for Act!" has been rebranded to "Reporting4Act! - Powered by Stonefield Query" and is available in three new tiers: Pro, Premium, and Ultimate, designed to fit all budgets (see the product tier details at https://www.keystroke.ca/en/reporting4act.html). All tiers of Reporting4Act! include hundreds of built-in Act! reporting templates and support the custom tables in the new Act! Premium Plus 20.1 right out of the box.
This partnership combines the distribution reach of the world's #1 Act! Reseller with the technology of the best Act! reporting software on the market, and completes Keystroke's suite of CRM add-on products including reporting, database design, and workflow automation.
For more details, see Keystroke's blog post at: https://www.keystroke.ca/en/keystroke-blog/post/keystroke....
Here are answers to some common questions about this deal.
What happens to my Stonefield Query for Act!?
Nothing: you can continue to use it as you did before. When you upgrade to a new version, you'll be upgrading to Reporting4Act!, as it replaces Stonefield Query for Act!. Speaking of which, you'll want to upgrade to version 7.0, because it adds a lot of new features, including support for custom tables added in Act Premium Plus version 20.1 and later.
How does support work?
The same as it did before: Stonefield Software continues to provide support for both Stonefield Query for Act! and Reporting4Act!. You continue to request support by creating a support ticket on our web site (https://stonefieldsoftware.com/helpdesk/index.php?a=add).
How does software maintenance work?
If you purchased Stonefield Query for Act! from Stonefield Software, we will contact you when your software maintenance is due for renewal as we did before. If you purchased Reporting4Act! from Keystroke, they will contact you. Software maintenance works the same regardless who you purchase it from: you continue to receive updates, technical support, and use of subscription licenses as long as your software maintenance is current.
Why did Stonefield do this?
Keystroke is a world-renowned Act! reseller with a much bigger global reach than Stonefield. They also have a larger marketing and sales team. As a result, they can reach more resellers and end-users than Stonefield could ever hope to. We feel that this partnership makes both companies better and allows us to put our reporting solution into the hands of more people than ever.
Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.
Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada. |
